Frequently Asked Questions
Find answers to common questions about our fulfillment services. Can't find what you're looking for? Contact us directly.
End-to-end fulfillment covers the entire logistics chain from receiving your inventory at our warehouse to delivering the final package to your customer's doorstep. This includes storage, order processing, picking, packing, shipping, and tracking — all managed by our team so you can focus on your business.
We serve e-commerce sellers across all major platforms including Amazon, Shopify, eBay, TikTok Shop, WooCommerce, and more. Our clients range from small startups shipping 100 orders per month to large brands processing 10,000+ orders daily.
We integrate with all major e-commerce platforms including Shopify, Amazon, eBay, TikTok Shop, WooCommerce, BigCommerce, and many more. Our system can also connect via API for custom platforms.
Our main warehouse facilities are strategically located in China with partnerships extending to distribution centers in North America, Europe, and Southeast Asia. This network allows us to offer both domestic and international fulfillment options.
Our warehouses feature climate-controlled environments with 24/7 security monitoring, fire suppression systems, and organized shelving. We handle standard goods, electronics, apparel, and most non-hazardous products.
We offer flexible storage plans to accommodate businesses of all sizes. While there is no strict minimum, we recommend a initial inventory that can sustain at least 2-4 weeks of sales to ensure efficient operations.
Orders received before our daily cutoff time are typically fulfilled and shipped the same day. Standard processing time is 24 hours from order receipt to handoff to the carrier. Express same-day fulfillment is available for urgent orders.
We support a wide range of shipping channels including express couriers (DHL, FedEx, UPS), standard international mail, dedicated cross-border logistics lines, and local last-mile delivery partners. We help you choose the best option based on cost, speed, and destination.
Yes! We deliver to 50+ countries worldwide. Our international shipping network covers North America, Europe, Southeast Asia, Australia, and more. We handle all customs documentation and clearance processes.
Our pricing is transparent and based on several factors including storage volume, order frequency, shipping destinations, and service level. We offer customized quotes tailored to your specific business needs.
We work with businesses of all sizes and do not enforce a strict minimum monthly spend. However, volume-based discounts are available for higher order quantities. Contact us for a detailed pricing breakdown.
You can request a free, no-obligation quote by filling out our contact form or reaching out to us directly. Provide details about your product types, monthly order volume, and target markets, and we'll prepare a customized proposal within 24 hours.
Still Have Questions?
Our team is ready to help. Reach out to us for personalized answers about your fulfillment needs.
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